How the Horizon Services Campaign took shape

The increasingly popularity of ‘as a service’ is the driving force behind our Services Campaign.

The ‘as a service’ notion applies within many contexts of our everyday lives – mobility, healthcare, finance and consumer goods. Today in using many of these services we enter into ‘deals’ and in return for these ‘free’ services, we exchange our personal data.

The Service Campaign targets business innovation in online services whether digitally native ones that manage human data, or ones in which digital services increasingly control physical infrastructure to address the many ethical, legal, privacy and security challenges involved in the sharing of personal data.

An initial meeting was held to scope activity and the ideas captured in the diagram below. This served as an overview of the campaign structure, with projects grouped within three categories of services: health and wellbeing, mobility and consumers. Themes that cut across these services include privacy & ethics, personal understanding/decision making (both core to Horizon research), and terms of engagement.

Themed stakeholder workshops took place to share the Campaign vision, identify partner challenges, provide project elevator pitches and identify ideas for projects.  These were followed up with a series of ‘Storyboard’ events to introduce and support development of Chronicle, the proposed system architecture which will underpin projects adopted by the Campaign.  (More will be posted about Chronicle soon!).

To date, five projects have been identified with four presently adopted into the Campaign. Additional activities are under way and involve data workshops with NHS colleagues, and further scoping to identify ‘agile’ projects to feature under the umbrella of the Services Campaign.

 

Hazel Sayers, Knowledge Exchange and Impact Officer, Horizon Digital Economy Research

 

 

 

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